Compliance and Complaints

Members of chambers are obliged to provide certain information to lay clients under the Provision of Services Regulations 2009. This page sets out some of the information required by the Regulations. For further details, please email the clerks.

(i) Chambers' contact details

Telephone: 020 7242 6201
Fax: 020 7831 8102

5 Stone Buildings,
Lincoln’s Inn,
London WC2A 3XT

DX: 304 London/Chancery Lane

Email: clerks@5sblaw.com

(ii) Details of individual practitioners

Listed below are the names of the barristers practising within chambers (clicking on the name of each individual will take you to his/ her page on the online Bar Standards Board Barristers' Register):

 

(iii) Statement concerning the status of individual practitioners

All members of 5 Stone Buildings are sole practitioners. All members are barristers registered with the Bar Standards Board of England and Wales. Members' work is governed by the Code of Conduct of the Bar of England and Wales, which is available in English here.

(iii) Professional indemnity insurance

Each member of chambers has purchased professional liability insurance, which is provided by the Bar Mutual Indemnity Fund Limited ('the Bar Mutual'). Territorial coverage of the insurance is worldwide, subject to the terms of cover of the Bar Mutual, which may be accessed here.

The contact details of the Bar Mutual are as follows:

Address: 90 Fenchurch Street, London EC3M 4ST

The Bar Mutual's website can be found here.

(iv) Complaints

We hope that you are satisfied with the service that members of chambers and our clerks & staff provide. However, if you wish to raise a complaint about any aspect of chambers' work, please have regard to our complaints policy, which sets out the procedures we have established for handling complaints. The policy sets out to whom your complaint should be directed.

If in your view a satisfactory outcome is not achieved as a result of chambers' internal complaints procedure, you may be entitled to access the Legal Ombudsman's non-judicial dispute resolution procedure.

The Legal Ombudsman's website can be found here.